24 hour cover is provided from the New Crane Wharf Reception.

The senior member of staff is David Cork who is normally on duty between 5am & 4pm Monday to Friday. Outside these hours he is on call to the members of staff on duty.

There are two members of staff on duty during the day, and two at night. The Reception Office can be contacted using the entry-phone in your flat:

WITH THE HANDSET ON THE HOOK, press the "key" button - you'll hear a beep, and then the Porter will call you. Pick up the handset when it rings.

You can phone New Crane Wharf  Reception on 020 7488 3463.

You can also email Dave Cork 

The Property Manager for New Crane Wharf is Tom Young (KFH Senior Property Manager). Tom is often at New Crane Wharf, and works closely with Dave Cork and the Freehold Company to oversee the smooth management and maintenance of the development.

Tom also attends Board meetings of the Freehold Company, and KFH act as Company Secretary. 

202007 Tom Young frame and caption

Property Management:

Tom can be emailed at or telephoned on 020 3542 0182.

Tom's PA is Rebecca Ravenhill. or 020 3542 0154.


All enquiries to or 020 3542 0200.

Insurance Claims:

All enquiries to email or telephone 020 3542 0200.

KFH’s main phone number is 020 3542 0200 

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